Tickets
Tickets of all types are limited in number, sold on a first-come first-served basis. Ticket sales will be restricted to a maximum combination of 6 adult tickets, per person or per booking, 2 camping ticket per Full Festival ticket and a maximum of 4 children per adult. Do not attempt to buy a Cambridge City resident ticket, including from touts or on sites such as eBay, if you are not a Cambridge City resident. Checks will be carried out on entering the Festival and you will be refused admission. Tickets cannot be exchanged, transferred, re-sold, refunded, or re-issued. Admission tickets and camping space are sold separately. All tickets include off-site parking. On arrival each ticket must be exchanged for a non-transferable wristband which must be worn at all times.
Concessionary Tickets
Concessionary priced Full Festival and day tickets are available to anyone in receipt of Personal Independence Payments, the concessionary day tickets are not currently available online. These customers requiring a companion may also purchase a second Full Festival or day ticket at the concessionary price.
Cambridge City residents are entitled to purchase a Concessionary priced Full Festival ticket if they are in receipt of one or more of the following: pensions tax credit, Personal Independence Payments or working allowance, job seekers allowance (income based), Council tax benefit. Proof of receipt must be shown at the Box Office on site, or the full price will be charged.
Camping
Camping is only available to Full Festival ticket holders. The charge is for tent space not the people inside, so camping costs may be shared. One camping ticket entitles you to a plot large enough for a 2/3 berth tent space of max size 4.5m x 3.5m inc guy ropes, measured from the longest to the widest point. To camp, you must purchase a Full Festival ticket and sufficient Camping tickets for the size of your tent for the campsite of your choice. Due to Fire Officer recommendations, awnings or canopies must not link tents. A clear 2m will be required around each small tent and a clear 5m around each large tent. Each tent, awning or canopy will require its own Camping ticket. We recommend the use of flame retardant tents. The Festival and both campsites will not open until 10am on the opening Thursday. Do not arrive until after this time as there will be no access to the Festival and the Police will move vehicles on.
Cherry Hinton Hall Campsite
You must purchase sufficient camping space for the size of your tent or you may be moved to Coldhams Common Campsite. Preventing traffic congestion is essential for the future of the Festival. There is no unauthorised unloading at or near Cherry Hinton Hall Campsite other than for disabled people and those with trailer tents. You must drive straight to the car park, unless you are disabled or have a trailer tent. It is a 15 minute walk from the car park to Cherry Hinton Hall Campsite but a regular free shuttle bus service is provided. If there is no traffic congestion on the day, authorised drop off at Cherry Hinton Hall Campsite will be allowed to those with greater need e.g. customers with: large numbers of children; children under 5; an injury or illness; bulky or large amounts of musical instruments; large amounts of equipment; or customers who are elderly. Stewards at the car parks will control authorised drop off; you must still drive to the car park first.
Coldhams Common Campsite
Coldhams Common Campsite is more peaceful and child friendly. Facilities include: on-site parking; showers; catering; grocery services; family campsite entertainment; floor-singers’ stage; craft stalls; free regular buses to the main site; nearby local swimming pool. You must ensure you purchase sufficient Camping tickets for the size of your tent or you will be charged on site. Vehicles should be left on site at Coldhams Common. There will be no access to other car parks.
Caravans/Camper Vans
Caravans/Camper vans can be brought to Coldhams Common Campsite. You will need a Full Festival ticket and a Caravan/Camper Van ticket. Towing vehicles may be left alongside caravans. The price of Caravan/Camper Van tickets is discounted by 50 per cent for Camper Vans occupying no more than the space required for a 2/3 berth tent, which is a space of max size 4.5m x 3.5m, measured from the longest to the widest point. You must ensure you pay for sufficient space for your Camper Van or you will be charged on site.
Disabled Customers
Facilities for disabled people include: drop-off area for camping equipment; wheelchair accessible minibus between all sites; wheelchair accessible toilets; limited number of accessible viewing spaces for all stages. Concessionary priced Full Festival and day tickets are available to anyone in receipt of disability living allowance, the concessionary day tickets are not currently available online. These customers requiring a companion may also purchase a second Full Festival or day ticket at the concessionary price. Proof of receipt must be shown at the Box Office on site, or the full price will be charged. We recommend you refer to our Information Leaflet for Disabled People before booking, available from the Box Office or under Information/Disabled Information on this website. When booking please advise the Box Office if you have a disability.
Children
Full Festival Children’s tickets are only available when purchasing an adult ticket. Children under 5 are admitted free but still require a ticket. There is a charge for children aged 5-15 and proof of age will be required for any child aged 10-15. All children must be accompanied. Child tickets are valid for the whole Festival but only when accompanied by a paying adult.
Chairs & Blankets
Due to limited space, please do not bring chairs into the arena unless essential and keep blanket sizes to a minimum. We prefer the use of small, folding, low back supports. In the interests of safety, chairs or other items which may cause an obstruction in an emergency or hinder access, are not allowed within marquees. For further details please refer to our website.
No Dogs or Glass Allowed
In accordance with the law, smoking is not permitted within marquees or other wholly or substantially enclosed public spaces. No dogs are allowed on site, including car parks. Guide dogs excepted. Do not bring glass. No glass bottles are allowed in the area, searches will be in operation. No sun shades allowed in the arena.
Parking
Help minimise traffic congestion by following this simple guide:
Tickets will be available online and by phone.
There will be no tickets available to personal callers on Sunday 27 February.
We have allocated approximately 85% of all tickets to online sales.
ONLINE www.cambridgefolkfestival.co.uk
Please note that there is an additional booking fee when booking online.
PHONE (01223) 357851
Box Office opens Sunday 27 February 9am – 4pm.
Thereafter Monday – Saturday 10am-6pm.
We accept Visa, MasterCard, Switch, Maestro, Solo and Electron.
RESTRICTIONS ON THE MAXIMUM NUMBER OF TICKETS YOU CAN BUY
To minimise ticket touting and help ensure that tickets are distributed fairly, the following restrictions apply:
* A maximum combination of 4 (6?) adult tickets (Full Festival or Day), per person or per booking.
* A maximum of 1 (2?) camping ticket per Full Festival ticket.
* A maximum of 4 children’s tickets per adult ticket.
DISPATCH OF TICKETS
All tickets will be dispatched on 1st July and will be sent by Royal Mail Special Delivery postage, to ensure tickets arrive safely to the correct person. The Festival will not accept any responsibility for, nor will they replace or refund lost, undelivered or stolen tickets.
NO REFUNDS
Tickets cannot be exchanged, transferred, re-sold, re-funded or re-issued.
For Cambridge City residents booking info please click here.
Please read the Terms & Conditions pages before booking.
For additional information please read our Frequently Asked Questions.
TICKETS
Tickets of all types are limited in number, sold on a first-come first-served basis and always sell out. Ticket sales will be restricted to a maximum combination of 4 (6?) adult tickets, per person or per booking, 1 (2?) camping ticket per Full Festival ticket and a maximum of 4 children per adult. Do not attempt to buy a Cambridge City resident ticket, including from touts or on sites such as eBay, if you are not a Cambridge City resident. Checks will be carried out on entering the Festival and you will be refused admission. Tickets cannot be exchanged, transferred, re-sold, refunded, or re-issued. Admission tickets and camping space are sold separately. All tickets include off-site parking. On arrival each ticket must be exchanged for a non-transferable wristband which must be worn at all times.
CAMPING
Camping is only available to Full Festival ticket holders. The charge is for tent space not the people inside, so camping costs may be shared. One camping ticket entitles you to a plot large enough for a 2/3 berth tent space of max size 4.5m x 3.5m inc guy ropes, measured from the longest to the widest point. To camp, you must purchase a Full Festival ticket and sufficient Camping tickets for the size of your tent for the campsite of your choice. Due to Fire Officer recommendations, awnings or canopies must not link tents. A clear 2m will be required around each small tent and a clear 5m around each large tent. Each tent, awning or canopy will require its own Camping ticket. We recommend the use of flame retardant tents. The Festival and both campsites will not open until 10am on Thursday 28 July. Do not arrive until after this time as there will be no access to the Festival and the Police will move vehicles on.
CHERRY HINTON HALL CAMPSITE
You must purchase sufficient camping space for the size of your tent or you may be moved to Coldhams Common Campsite. Preventing traffic congestion is essential for the future of the Festival. There is no unauthorised unloading at or near Cherry Hinton Hall Campsite other than for disabled people and those with trailer tents. You must drive straight to the car park, unless you are disabled or have a trailer tent. It is a 15 minute walk from the car park to Cherry Hinton Hall Campsite but a regular free shuttle bus service is provided. If there is no traffic congestion on the day, authorised drop off at Cherry Hinton Hall Campsite will be allowed to those with greater need e.g. customers with: large numbers of children; children under 5; an injury or illness; bulky or large amounts of musical instruments; large amounts of equipment; or customers who are elderly. Authorised drop off will be controlled by stewards at the car parks only; you must still drive to the car park first.
COLDHAMS COMMON CAMPSITE
Coldhams Common Campsite is more peaceful and child friendly. Facilities include: on-site parking; showers; catering; grocery services; family campsite entertainment; floor-singers’ stage; craft stalls; free regular buses to the main site; nearby local swimming pool. You must ensure you purchase sufficient Camping tickets for the size of your tent or you will be charged on site. Vehicles should be left on site at Coldhams Common. There will be no access to other car parks.
CARAVANS/CAMPER VANS
Caravans/Camper vans can be brought to Coldhams Common Campsite. You will need a Full Festival ticket and a Caravan/Camper Van ticket. Towing vehicles may be left alongside caravans. The price of Caravan/Camper Van tickets is discounted by 50 per cent for Camper Vans occupying no more than the space required for a 2/3 berth tent, which is a space of max size 4.5m x 3.5m, measured from the longest to the widest point. You must ensure you pay for sufficient space for your Camper Van or you will be charged on site.
DISABLED CUSTOMERS
Facilities for disabled people include: drop-off area for camping equipment; wheelchair accessible minibus between all sites; wheelchair accessible toilets; limited number of accessible viewing spaces for all stages; manual wheelchair loan service – pre-booking required (01223) 457452. Concessionary priced Full Festival tickets are available to those in receipt of disability living allowance. These customers requiring a companion may also purchase a second Full Festival ticket at the concessionary price. Proof of receipt must be shown at the Box Office on site, or the full price will be charged. We recommend you refer to our Information Leaflet for Disabled People before booking, available from the Box Office or under Information/Disabled Information on this website. When booking please advise the Box Office if you have a disability.
CHILDREN
Full Festival Children’s tickets are only available when purchasing an adult ticket. Children under 5 are admitted free but still require a ticket. There is a charge for children aged 5-15 and proof of age will be required for any child aged 10-15. All children must be accompanied. Child tickets are valid for the whole Festival but only when accompanied by a paying adult.
CHAIRS & BLANKETS
Due to limited space, please do not bring chairs into the arena unless essential and keep blanket sizes to a minimum. We prefer the use of small, folding, low back supports. In the interests of safety, chairs or other items which may cause an obstruction in an emergency or hinder access, are not allowed within marquees. For further details please refer to our website.
NO DOGS OR GLASS ALLOWED
In accordance with the law, smoking is not permitted within marquees or other wholly or substantially enclosed public spaces. No dogs allowed on-site, Guide dogs excepted. Do not bring glass. No glass bottles are allowed in the area, searches will be in operation. No sun shades allowed in the arena.
PARKING
Help minimise traffic congestion by following this simple guide:
- Coldhams Common campers – red signs – drive straight to Coldhams Common.
- All other ticket holders – blue signs – drive straight to St Bede’s car park.
- Unless you are disabled or have a trailer tent you must drive straight to the car park. There will be no unauthorised unloading at or near Cherry Hinton Hall Campsite.
