Accessibility

The festival site can get very busy. Especially later into the evening and around the stages. That includes loud music and lots of chatter.

There is a big open space with lots of food vans with space to sit and eat and drink. Sometimes there are pop up performances in that space too.

Most people bring their own chairs to sit on.  

There are viewing areas at the 2 main stages. They are wheelchair accessible and have seats. The seats are not reserved and once vacated will be available to someone else.

You can get a train to Cambridge then get a bus from the train station to the festival site.

From the train station use Stop 2 and get a Citi 3 to Cherry Hinton Hall. Buses run every 10 minutes and stop near to the entrance to the Festival. Tickets priced from £2/ Citi buses are all wheelchair accessible.
 

Look out for group ticket discounts on train travel this summer, available on Thameslink routes to Cambridge.
Let Thameslink take care on the journey. Save up to 34% if you travel as a group by train*

*Terms & Conditions apply

The designated taxi drop off and collection location at Cherry Hinton Hall is the BP petrol station, which is located 250m from the main entrance to the Festival. 

There are public toilets across the festival site. Wherever there are toilets there is a larger accessible portaloo. Viewing platforms at Stage 1 and Stage 2 also have their own accessible portaloo. There is also a fully accessible Changing Places facility (sometimes referred to as Changing Spaces) within the permanent toilet block on the Cherry Hinton Hall site with access to a sink and running water. They have a peninsular toilet with support rails and space for a wheelchair to either side. The room has plenty of space for carers and a height-adjustable changing bench and hoist.

More Information to come

Camping is available for 3 nights (31st July – 3rd August). For accessible-friendly camping, please share your specific needs with our Accessibility Team at cffaccessibility@cambridge.gov.uk. We’ll reach out to discuss how we can best accommodate you and ensure a comfortable festival experience.

There are number of reserved spaces for accessible caravans.

• Blue Badge holders camping at Cherry Hinton may apply for a Disabled Persons Unloading pass from tickets@cambridge.gov.uk. Please state your reasons for requesting access at the time of application together with your name, mobile number and vehicle registration.

At Cherry Hinton Hall, if you trailer tent is too large to be unhitched and pushed from the drop off area into the campsite, you may apply for a Trailer Tent Pass to gain access via the main entrance to Cherry Hinton Hall. Passes are limited; please ensure you apply as soon as possible. Applications must be made in advance. There will be no access without a valid pass.   Please apply to tickets@cambridge.gov.uk including your names, mobile number and vehicle registration. 

Designated stewarded viewing areas are provided for disabled people at both stages. Places are limited and will be allocated on a first come first served basis.  It may be necessary to limit people who accompany people with disabilities should viewing areas become crowded. 

Stage 1 - There is a raised and uncovered accessible viewing platform with a ramp leading up to it, the viewing platform faces the stage. Access is via a pathway outside of the main arena entrance. If facing the main arena entrance, you follow the path to your right which runs alongside the Hall building. You then turn left to continue following the pathway parallel to the fencing of the hall building. There will also be signage in place directing you to the Stage 1 accessibility entrance. 

Stage 2 - There is a raised and uncovered accessible viewing platform with a ramp leading up to it, the viewing platform faces the stage. Access is via a pathway running on grass a short distance from the main arena entrance, there is then a pathway to your right leading to the ramp.

The festival is outdoors so be prepared for different weathers. Bring sun cream, sunglasses and a hat for sunny weather. A raincoat, and umbrella will also be good. There are food and drink vendors and a bar. No glass permitted in the arena or campsite.

You can ask any member of staff if you need help. There is also security that can help you There is an info point next to St John where you can ask for help. It is a good idea to choose a meeting place with friends and family in case you get lost.

Wheelchair accessible showers are available at Cherry Hinton Village Recreation Ground on Colville Road, which is located halfway down Cherry Hinton High Street on the right-hand side.

There is also a separate room which conforms to the “Changing Spaces” standards for disabled users. Its facilities include: "H" frame ceiling mounted track mounted disabled hoist, electronic height adjustable changing bed, large buttons and Braille on the shower controls and disabled fittings on the sinks and WC.

Mor information about opening times and prices to follow.

Whilst strobe lights are not used, Stage 1 and Stage 2 do feature bright and flashing lights, similar to those found at rock concerts.

In the event of discovering any minor incident anywhere on the site, please inform your nearest steward (wearing a CREW t-shirt) or a security person (one at each entrance gate). These staff will know what action to take.

If it is necessary to evacuate certain area(s), this will be announced over the PA systems in the performing areas, bars, catering and traders areas, or in the case of the camping area by loud hailers. If the incident is in the main inner arena, please collect any personal belongings and then follow stewards' instructions. If, however, the nature of the emergency is apparent, and the danger is immediate follow the instructions from stewards but leave your belongings.

N.B. Disabled customers should note that if they require assistance the stewards will automatically help them move across or leave the site. 

To camp you must purchase a Full Festival ticket and sufficient Camping tickets for your size tent for the campsite of your choice. One camping ticket will entitle you to a space large enough for a 2/3 berth tent space, max size 4.5m x 3.5m inc guy ropes, measured from the longest to the widest point. For safety please allow space around your tent; 2m for small and 5m for large tents. Awnings or canopies cannot link tents or be attached to trees. Please familiarise yourself with your nearest fire point. Use the BBQ areas provided as your own open fires are not permitted. Flares, oil burning lamps or sky lanterns are not allowed. Please always keep your valuables with you and do not leave lying around or in your tent. Cambridge Live cannot accept responsibility for any losses.

Only assistance dogs will be allowed at the event and will be required to provide their works ticket and wear a vest identifying them while on site.